Privacy Policy: Ireland House Designs
Last Updated: 29 September 2025
This Privacy Policy describes how Ireland House Designs (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from irelandhousedesigns.ie (the “Site”).
1. Data Controller and Legal Compliance
1.1 Data Controller: The data controller responsible for your personal data under the General Data Protection Regulation (GDPR) is Ireland House Designs, located in Ireland.
1.2 Compliance: We are committed to processing all personal data in accordance with the GDPR and the Data Protection Acts of Ireland.
2. Collection of Personal Information
We collect personal information about you from a variety of sources to fulfill your order, communicate with you, and improve our services.
A. Information We Collect Directly
We collect the following information when you place an order or register an account:
Identity & Contact Data: Name, billing address, shipping address (if applicable), email address, and phone number.
Transaction Data: Details about the digital products purchased (CAD/PDF files), order number, total price, and timestamps of purchases.
Account Data: Username and password for your customer account.
Correspondence Data: Records of communications when you contact us for customer service or support.
B. Information Collected Automatically (Cookies & Analytics)
When you browse the Site, we automatically collect the following information:
Usage Data: Information about how you interact with our Site, such as the pages viewed, products searched, and the duration of your visit.
Device Data: Your IP address, browser type, operating system, and unique device identifiers.
Cookies: We use cookies to power the WooCommerce shopping cart, manage your session, and remember items you have added.
C. Payment Information
We do not directly collect or store your full payment card details. Payment information is securely transmitted and processed directly by our third-party payment gateways (e.g., Stripe, PayPal).
3. Legal Basis and Use of Personal Information
We use your personal information only when we have a valid legal basis to do so, as set out by the GDPR:
Purpose of Use Legal Basis under GDPR
To Fulfil Your Contract Necessary for the performance of a contract (processing your order, granting download access to purchased files).
To Comply with Law Compliance with a legal obligation (e.g., maintaining sales records for tax and audit purposes in Ireland).
To Provide Support Legitimate interests (responding to customer service queries, managing product issues, and communicating updates regarding your purchase).
Marketing Consent (sending you promotional emails, if you have explicitly opted-in).
4. Sharing and Disclosure of Personal Information
We will only disclose your personal information to the following categories of third parties:
Service Providers: We share necessary data with third parties who perform essential functions, including:
WooCommerce: Our e-commerce platform.
Payment Processors: To securely handle payment transactions (e.g., Stripe, PayPal).
Hosting Providers: To operate and maintain the website.
Legal Compliance: We may disclose your information where we are legally required to do so, such as in response to a court order, to comply with tax or financial regulations, or to protect our rights or the safety of our users.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Typically, we retain customer order information (Identity, Contact, and Transaction Data) for a minimum of six (6) years from the purchase date, as required by Irish tax and audit law.
6. Your Rights Under GDPR (Irish/EU Residents)
As a data subject in Ireland/the European Union, you have the following rights regarding your personal data:
Right of Access: The right to request copies of the personal data we hold about you.
Right to Rectification: The right to correct data you believe is inaccurate or incomplete.
Right to Erasure (‘Right to be Forgotten’): The right to request the deletion of your personal data, subject to certain legal requirements (e.g., we cannot delete data we must retain for tax compliance).
Right to Restrict Processing: The right to request that we limit the processing of your personal data.
Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided in Section 7.
7. Contact Information and Complaints
For any questions, requests regarding your rights, or concerns about this Privacy Policy, please contact us:
Data Controller: Ireland House Designs
Email: info@irelandhousedesigns.ie
Right to Lodge a Complaint with the Supervisory Authority:
If you are unsatisfied with how we have handled your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC).
Data Protection Commission (DPC)
21 Fitzwilliam Square South
Dublin 2, D02 F857
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our legal obligations, business practices, or for other operational reasons. We will post the revised version on the Site and update the “Last Updated” date.